Krystal Valdez, MD

Endocrinology

Photo of Krystal Valdez

Book Online

Locations

FCPP Specialty Care
1064 Murray Ave.
San Luis Obispo, CA 93405
Phone: (805) 269-7100

Hours:
Monday, Wednesday, Friday: 8:00am - 5:00pm

FCPP Specialty Care
6955 El Camino Real, Ste. 200
Atascadero, CA 93422
Phone: (805) 434-4315

Hours:
T: 8:00am - 5:00pm

Patient Satisfaction Survey

Overall Satisfaction
4.7 out of 5
284 Ratings
224 Comments

Education

  • Fellowship: Endocrinology, Diabetes and Metabolism USF, Tampa, FL
  • Internship: De La Salle University Medical Center (DLS-UMC)
  • Residency: Internal Medicine, Metropolitan Hospital Center, New York, NY
  • Medical School: De La Salle University- (DLS-HSI) Dasmariñas City, Cavite, Philippines

About the Provider

We are continuing to improve healthcare access in our communities with Krystal Valdez, MD in our expanding network. Dr. Valdez’s research interests include endocrinology, diabetes, metabolism and thyroid dysfunctions.

As a physician, Dr. Valdez believes in open communication and candidness. This approach fosters the development of strong, productive interpersonal relationships between herself and her patients. She takes pride in her ability to get to know her patients well and build a trustworthy relationship. She is devoted to comprehensive health practices for all of her patients.

Outside of medicine, Dr. Valdez’s other interests include reading novels, cooking, playing the piano, attending live music concerts and traveling.

Dr. Valdez is now accepting new patients and most major insurance plans.

Special Interests

  • Adrenal Disorders
  • Diabetes Management
  • Obesity
  • Pituitary Disorders
  • Thyroid Disorders
  • Transgender Medicine

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.6
Provider showed concern
4.7
Friendliness/courtesy of CP
4.7
CP spoke using clear language
4.6
Provider explained things clearly
4.6
Provider included you in decisions
4.7
Patients' confidence in CP
4.6
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Feb 24, 2021
Immediate, pandemic safe greeting. Friendly staff member
Feb 24, 2021
I am very happy with the care I am receiving from Dr Valdez
Feb 24, 2021
We are in pandemic circumstances. All precautions are being observed
Feb 24, 2021
I was the only patient. The attention given me was excellent
Feb 19, 2021
Once I actually had my appointment and got to the office everything went even more smoothly than I dared hope. Very efficient and professional.
Feb 14, 2021
Very pleasant
Feb 14, 2021
No thank you
Feb 14, 2021
front desk. Very efficient and pleasant
Feb 12, 2021
Always feel I'm heard and my health is important to the doctor and staff.
Feb 12, 2021
Dr Valdez is consistently thorough and clear with respect to my care and explaining care to me.
Feb 12, 2021
Everyone is very efficient and courteous.
Feb 12, 2021
it was a good experience
Feb 12, 2021
good experience
Feb 12, 2021
very good experience
Feb 12, 2021
good experience
Feb 12, 2021
good experience
Feb 12, 2021
good experience
Feb 10, 2021
awesome staff- very caring
Feb 8, 2021
Great staff
Feb 8, 2021
Dr. Valdez took the time to address all of my concerns
Feb 7, 2021
Everyone there are so kind and professional.
Feb 7, 2021
Dr. Valdez is great!
Feb 7, 2021
The entire staff is very efficient.
Feb 6, 2021
great doctor. kind, informative, efficient
Feb 5, 2021
I filled out the paperwork at home prior to the appointment and mailed it.
Feb 5, 2021
Staff was very professional and welcoming.
Feb 5, 2021
There were no delays in the process and the wait time was minimal
Feb 3, 2021
I was referred to Dr Valdez from my PA & although my initial appointment was several months out, they called me to offer me a cancellation & earlier appointment which worked well for me.
Feb 3, 2021
I was in and out very quickly and left with a referral for a thyroid biopsy to rule out cancer.
Jan 31, 2021
It will be so nice when I can actually see doctor. The phone is hard for me to hear. She does a good job.
Jan 28, 2021
They were all great
Jan 28, 2021
great
Jan 28, 2021
wonderful
Jan 28, 2021
great
Jan 27, 2021
Everyone was very professional
Jan 27, 2021
Was not sent a confirmation or reminder, and did not have a link sent to me before the appointment
Jan 25, 2021
This satisfied what I needed in record time to simplify a procedure others made very difficult. I couldn't be happier with how it went.
Jan 25, 2021
I have received stellar treatment from the Doctor and her staff every time I have needed it.
Jan 25, 2021
Many doctors' offices these days treat patients, in my experience, as if their health doesn't really matter. What matters is payment. No true with Dr. Valdez and staff. I feel like my health is most important.
Jan 22, 2021
excellent experience
Jan 18, 2021
the stuff was very patient with me and actually helped me schedule an appointment for months sooner than scheduled so that's greatly appreciated
Jan 16, 2021
The staff were all THE BEST!!
Jan 16, 2021
She was wonderful.
Jan 16, 2021
Super doctor. I am so glad to be under her care.
Jan 16, 2021
It was a good all-around experience.
Jan 15, 2021
it was a pleasant visit
Jan 15, 2021
Easy and friendly
Jan 13, 2021
Receiving three notifications of the same appt was a bit too much. one email, one text and then a phone call from staff. maybe some need this but I feel one is sufficient for me. otherwise the staff is very professional, the Doctor, kind attentive and knowledgeable . Thank you for the opportunity to share.
Jan 13, 2021
Good
Jan 13, 2021
Good
Jan 13, 2021
Good
Jan 13, 2021
Good
Jan 13, 2021
Good
Jan 13, 2021
Good
Jan 11, 2021
Really didn't meet the nurse or assistant. Directed to the office and immediately saw Dr. Valdez
Jan 11, 2021
Would have put "very good" but my machine wouldn't go to that section
Jan 11, 2021
Office staff and Medical Assistant were very helpful and friendly
Jan 11, 2021
Dr Valdez was kind, informative and a great listener.
Jan 8, 2021
I feel good about trying something new trulicity
Dec 28, 2020
Like Dr. Valdez new office
Dec 28, 2020
Dr. Valdez is an excellent physician
Dec 23, 2020
Very kind and empathetic.
Dec 23, 2020
The doctor was efficient, kind and easy to understand. she answered all of my questions.
Dec 22, 2020
everything went well
Dec 20, 2020
Dr. was very friendly but seemed in a rush and didn't really take me too seriously.
Dec 18, 2020
I love Dr Valdez! I recommend her to friends and patients of my own.
Dec 17, 2020
There were no delays that I needed to be informed about.
Dec 14, 2020
The portal is difficult to access. i have 3 different providers. I have to change my password every time i want to connect to a different one.
Dec 14, 2020
Krystal is the best endo I have ever seen.
Dec 14, 2020
very efficient in the office
Dec 11, 2020
everyone was friendly and courteous.
Dec 11, 2020
she was terrific. explained her questions, listened to my answers
Dec 11, 2020
Dr Valdez was friendly and informative. most importantly she asked lots of questions - and smart follow up questions. she listened to my answers, told me what she was thinking, and discussed her observations fully. she was not judge mental or critical - she was confident in her education and specialty training. I appreciated her thoroughness, curiosity, and frank/ confident decision making.
Dec 11, 2020
excellent - no waiting because I was filling out my paperwork and didn't get it done - so I finished after the appointment- they were that fast
Dec 9, 2020
Good scheduling-no crowding.
Nov 29, 2020
they let me in early because it was cold outside. very friendly and caring staff
Nov 28, 2020
Excellent - No wait to see doctor, great staff and doctor.
Nov 27, 2020
very friendly and efficient
Nov 27, 2020
very efficient
Nov 27, 2020
very helpful... explanations were clear and understandable..very helpful
Nov 27, 2020
felt safe
Nov 27, 2020
very good team..
Nov 23, 2020
Everyone was outstanding the way they did their job and interacted with me.
Nov 21, 2020
staff is always friendly and courteous.
Nov 21, 2020
the assistant that puts me into the room and takes my vitals is excellent. she puts me at ease.
Nov 21, 2020
Dr. Valdez is an excellent doctor with compassion and empathy. I truly feel like I have an advocate for my health. Whenever she has promised to do something it has been done right away.
Nov 21, 2020
never wait a long time.
Nov 16, 2020
Very happy with the new office location, and staff.
Nov 16, 2020
Dr. Valdez is very professional, and kind.
Nov 16, 2020
Everything went smoothly.
Nov 13, 2020
excellent staff
Nov 13, 2020
very kind assistant
Nov 13, 2020
excellent doctor, highly recommend, polite and kind, good listener, very informative and knowledgeable, extremely satisfied
Nov 13, 2020
excellent covid precautions
Nov 13, 2020
awesome staff all around
Nov 13, 2020
very efficient office
Nov 12, 2020
it is unfortunate that the front office does not have any open appointments saved for urgent matters. it has been very hard to arrange appointments at the timing desired by the doctor, leaving me as the patient frustrated.
Nov 11, 2020
Dr Valdez is very thorough, and takes time to discuss your issues.
Nov 9, 2020
We got everything covered in record time. Had blood work done the same day, and they called back the next day. Fastest I've ever had.
Nov 1, 2020
I think very highly of Dr Valdez. So happy she is my doctor!
Oct 27, 2020
Not sure if I like the experience
Oct 27, 2020
I prefer an office visit
Oct 21, 2020
it always easy to work with this office. Sylvia is helpful and efficient.
Oct 21, 2020
I always feel that the nurse listens carefully and strives to make sure she understands what my concerns are.
Oct 21, 2020
I feel Dr Valdez always works with my best interest in mind. She explains my care clearly, discusses options and listens to my concerns. I have a high degree of confidence in her care.
Oct 21, 2020
I feel very comfortable with how my information is handled and how the office is run.
Oct 21, 2020
The staff gets along well. They compliment each other with their ability to work as a cohesive group.
Oct 21, 2020
COVID protocols were strictly adhered to but did not adversely affect the timely care.
Oct 21, 2020
First time, pretty much in and out. very efficient.
Oct 17, 2020
Provider is excessively cautious about routine medications
Oct 15, 2020
very pleasant
Oct 15, 2020
love my Dr
Oct 15, 2020
office is very efficient
Oct 11, 2020
always a smooth and painless experience
Oct 10, 2020
very good
Oct 10, 2020
good
Oct 10, 2020
good
Oct 10, 2020
good
Oct 10, 2020
good
Oct 10, 2020
good
Oct 10, 2020
took a long time to get an appointment, then my papers sent in were put in archives for some reason, but I realize things can happen so it was all taken care of and I'm happy I got the doctor appointment with her. everyone has been very nice and good at handling everything.
Oct 9, 2020
all good!
Oct 3, 2020
helped with heavy door. polite
Oct 3, 2020
very warm and professional. a keeper!
Oct 3, 2020
Feel very lucky to have found this competent, kind, professional physician.
Oct 3, 2020
outstanding experience all around.
Oct 3, 2020
very organized
Oct 3, 2020
very professional but could be warmer. look in eye. welcome. introduce themselves.
Oct 3, 2020
I think hand washing took place outside the room?
Oct 3, 2020
pleasant people and easy to work with.
Oct 2, 2020
easier to make contact now that Dr Valdez has her own office
Sep 30, 2020
very thorough
Sep 30, 2020
Always accommodating and never have to wait very long. Appreciate that.
Sep 29, 2020
Everything and everybody was very professional.
Sep 24, 2020
none of the above apply
Sep 24, 2020
in office was a good experience. However trying to reach anyone by using the phone (tree) proved impossible.
Sep 24, 2020
good experience
Sep 22, 2020
everyone was very friendly
Sep 11, 2020
It was quick, and every one was friendly
Sep 11, 2020
all was fine
Sep 11, 2020
all was well.
Sep 11, 2020
every thing was donw well
Sep 9, 2020
Very kind and professional!
Sep 5, 2020
everything was smooth and fast and a pleasurable experience for going to the doctor
Aug 31, 2020
very good and organized office
Aug 26, 2020
always polite
Aug 24, 2020
My first experience with Dr. Krystal Valdez, MD, and the office staff was very positive. Everyone was kind and considerate.
Aug 24, 2020
All processes went easily and smoothly.
Aug 24, 2020
Dr. Krystal Valdez, MD, took the time needed to genuinely listen to me, answer all my questions, and provide my options for treatment regarding my osteoporosis, which included possible side effects. She was very knowledgeable and at ease with me.
Aug 24, 2020
All precautions were in place for safety regarding Covid-19 precautions, and the appropriate questions were asked. Temperature was also taken along with questions after initially entering. Hand sanitizer was available, masks and appropriate distance. Very impressed!
Aug 24, 2020
Everyone appeared to work seamlessly together from the moment I entered to the time I left.
Aug 24, 2020
All processes went easily and smoothly.
Aug 16, 2020
Parking at thenew facility is much more convenient.
Aug 16, 2020
Very efficient
Aug 16, 2020
Dr Valzez has given me the most effective care for my diabetes I have received from any endocrinologist. I can't compliment her enough.
Aug 16, 2020
I have recommended Dr. Valdez to other patients. At least one has joined your practice.
Aug 16, 2020
Therewere no delays, and minimal waiting times encountered.
Aug 14, 2020
The COVID screening is what delayed getting processed but the receptionist was very kind and patient.
Aug 14, 2020
I liked her very much...showed concern, looked at me when speaking to me, answered my questions.
Aug 14, 2020
Very COVID compliant
Aug 14, 2020
Overall, the staff were caring and especially the doctor
Aug 14, 2020
I was the first patient after opening after the lunch break so it moved quickly.
Aug 10, 2020
Not a long wait either in the lobby or the transition from initial exam room to dr.'s examination room.
Aug 8, 2020
Already regularly recommend Dr. Valdez to family members.
Aug 7, 2020
polite and professional staff
Aug 7, 2020
very polite staff
Aug 7, 2020
very impressed with the doctor, polite and professional, listened to me, understood my condition and explained everything to me
Aug 7, 2020
felt safe coming here during covid
Aug 7, 2020
they were still getting used to the new office but accommodated my needs
Aug 7, 2020
much better than the other place I used to go to
Aug 7, 2020
Very nice office, Nice people.
Aug 7, 2020
Dr. Listened to me and was very articulate.
Aug 7, 2020
No wait time.
Aug 6, 2020
very good
Aug 6, 2020
The staff has always treated me good
Jul 31, 2020
Great staff
Jul 31, 2020
wonderful nurse
Jul 31, 2020
glad to have a great doctor
Jul 28, 2020
I have waited 10 minutes in the waiting room.
Jul 28, 2020
after all it was very good experience to talk to dr Valdez
Jul 20, 2020
I absolutely love the staff and Dr. Valdez was thorough, kind, understanding and full of helpful knowledge.
Jul 15, 2020
I really like Dr. Valdez. she is professional and personal, kind and competent, and clearly very knowledgeable. I'm glad I was referred to her!
Jul 11, 2020
The screening for Covid 19 was quick and efficient. There was little wait time until I was called in to my appointment.
Jul 11, 2020
The staff was amazing.
Jul 11, 2020
Dr. Krystal Valdez is an exceptional physician. She is a valuable part of the practice.
Jul 11, 2020
The staff is outstanding.
Jul 11, 2020
I would recommend your practice.
Jul 11, 2020
The appointment was well conducted.
Jul 10, 2020
I enjoy my appointments with Dr Valdez. Easy to talk and she give good information. She gives me ideas on things I may be having a difficult time with. I think she is a great Dr.
Jul 10, 2020
great experience! I left feeling better then when I got there.
Jul 4, 2020
good
Jul 4, 2020
good
Jul 4, 2020
thanks
Jul 3, 2020
Sylvia and Cheryl are always very efficient and helpful. They are very welcoming and kind.
Jul 3, 2020
The nursing assistant was courteous and professional.
Jul 3, 2020
Dr Valdez clearly explains my condition and treatment. I see her genuine concern for my health and desire to improve my condition. I have every confidence in her care.
Jul 3, 2020
Protocols seem well established and followed.
Jul 3, 2020
Good communication is exhibited in the office between staff members and between staff with patients.
Jul 3, 2020
it is always a well organized, systematic office. Visits run smoothly.
Jul 1, 2020
I have
Jun 29, 2020
Excellent, efficient, and well-run office -- also very clean, careful, and conscientious screening and best safety practices for COVID-19.
Jun 29, 2020
good
Jun 24, 2020
Very friendly and courteous.
Jun 24, 2020
Doctor was very kind and friendly, I did not feel rushed and she was willing to answer all questions and also assured me she was always available should I have any other questions or concerns between appointments.
Jun 24, 2020
The day of my appointment there was another patient in the office who was very agitated, yelling at staff, being verbally combative. I was very impressed with the level of professionalism and patience the staff was exhibiting throughout the entire incident. This man was yelling some very rude and offensive things to the staff, and all of them kept their cool and did their best to handle the situation. Kudos to them!
Jun 22, 2020
good
Jun 22, 2020
good
Jun 22, 2020
good
Jun 22, 2020
good
Jun 22, 2020
good
Jun 22, 2020
good
Jun 17, 2020
no delays
Jun 17, 2020
very good!
Jun 17, 2020
wonderful!
Jun 17, 2020
no bad experience
Jun 17, 2020
They took my temperature and my wives since she came into the room with me. All were wearing protective gear, very important during this virus.
May 5, 2020
Amazing doctor! It is very difficult to find a good endocrinologist in this area. I am very disappointed that she is leaving.
May 2, 2020
Unfortunately Dr. V is leaving end of June. Why? She is excellent and our community needs her. I am very disappointed . Replacing her with a PA? NO My experience with PA and NP are they are very poor at diagnositic work. I will not use one.
May 2, 2020
If you replace Dr. V with a PA I will not recommend. I won't be able to because she will be gone!
Apr 29, 2020
The present staff is excellent. My problem is with FCPP management. I finally found a good office and doctor to go to and the office is being closed. So far you have changed doctors on multiple occasions and now your shutting the office down. I really don't know if I will ever support FCPP or want to do business with that network If anyone should be surveyed it's the FCPP management
Apr 26, 2020
the doctor never asked me how I was sleeping, eating, how I felt. nothing. she would not look at articles that I brought about alternative medicine for Hashimoto disease. very rigid and not warm at all. staff in the waiting were super nice and helpful and friendly.
Apr 26, 2020
because of the corona virus I was given the option to have a telephone call Dr. visit. I greatly appreciated that. I undergo infusions for psoriatic Arthritis that lowers my immune system
Apr 23, 2020
disappointed that Dr. Valdez will be leaving
Apr 23, 2020
Dr. Valdez will be leaving...