Neal Moller, MD

Gastroenterology

Neal Moller

35 Casa St, Suite #130,
San Luis Obispo, CA 93405
Phone: (805) 541-1422
Fax: (805) 541-1215

Hours:
Monday, Tuesday, Thursday, Friday: 1:00pm - 5:00pm

Patient Satisfaction Survey

Overall Satisfaction
4.6 out of 5
135 Ratings
94 Comments

Dr. Moller attended the University of Chicago Pritzker School of Medicine followed by a residency in internal medicine at Stanford University and a fellowship in GI at UCLA. For the past 28 years, he practiced in Highland Park, Illinois where he was the director of the GI Lab at Highland Park Hospital. Recently, he was named one of the seven top gastroenterologists for cancer diagnosis in the Chicago Metropolitan Area by Chicago Magazine. For the past 16 years, he was a team physician for the Chicago Bears.

He has been married to his wife, Debbie, for over 30 years and has three grown children. His wife is an avid practitioner and teacher of yoga.

Dr. Moller has a strong interest in professional sports and reports that he is an avid music aficionado especially rock and roll from the 60’s-80’s. He is excited to come back to California and practice GI where he trained.

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.6
Provider showed concern
4.7
Friendliness/courtesy of CP
4.8
CP spoke using clear language
4.6
Provider explained things clearly
4.5
Provider included you in decisions
4.6
Patients' confidence in CP
4.6
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Aug 9, 2020
This survey BLOWS!
Aug 9, 2020
Trite and trivial survey
Aug 9, 2020
As doing pre procedure exam, explain what doing, looking for, and what found. Always nice to know the little things doctors do and what they're looking for in their exams.
Aug 4, 2020
I cannot remember the last time I felt this comfortable with the first visit with a doctor. I was not rushed at all. He listened to all of my problems, made notes, examined me and came up with a plan. Very confident of the doctor and his expertise.
Aug 4, 2020
First visit - completely impressed with the doctor and his staff. I reviewed the doctor on Google and Yelp and Healthgrades. When I decided that this was the doctor I was choosing, I called and spoke with Cheryl. A lot of times you can determine how the office staff is by speaking to someone when you are not a patient. Well Cheryl was so very patient with me, answered every question I had, booked an appointment for a month away, and then called me 2 days later to tell me there was a cancellation and could get me in that very day. I was so very appreciative of her. When I got to the office, I was so very happy to see that the entire staff was just as friendly!
Aug 4, 2020
Debbie was awesome!!
Aug 4, 2020
Did not have to wait at all!
Jul 31, 2020
observed everyone practicing needed safety procedures.
Jul 31, 2020
very helpful in getting me to see the doctor quickly. after, nurses assisted me in ending steps.
Jul 31, 2020
I got sick in the waiting room. All staff were supportive and helpful.
Jul 31, 2020
Dr. Moller very calm and supportive. proposed a treatment plan to me for consideration.
Jul 31, 2020
there were no delays - my getting sick shortened the whole process.
Jul 30, 2020
Wonderful experience, I have already recommended Dr.
Jul 30, 2020
everyone was kind and helpful.
Jul 30, 2020
Great experience, staff is very safety conscious, great personalities.
Jul 28, 2020
The experience was good and positive
Jul 28, 2020
Good only
Jul 28, 2020
All went well
Jul 21, 2020
From the moment I walked in (station with hand sanitizer, temperature taken, and oxygen level taken), I felt safe - in all areas.
Jul 21, 2020
I've already recommended Dr. Moller to people I know. He is caring, direct, informative, and instills a sense of confidence.
Jul 21, 2020
I appreciated the entire group's adherence to patient focus.
Jul 21, 2020
Again, I am very satisfied with all aspects of the appointment.
Jul 21, 2020
Dr. Moller's office and everyone within was respectful, friendly, and welcoming. The most important thing, besides those attributes, during this time of Covid, is that the entire environment felt safe.
Jul 20, 2020
She was incredibly sweet and personable. She made me feel comfortable.
Jul 17, 2020
Felt protocols were very safe
Jul 16, 2020
Compared to the many other medical offices i've dealt with over my sixty-eight years, this one is in my top 3.
Jul 16, 2020
Dr. Moller is great! He listens and explains. Also, he personally calls to report results of tests. He even called me once on a Saturday. Unbelievable in this day and age.
Jul 16, 2020
Assistant was excellent. She explained everything she was doing and answered all my questions.
Jul 16, 2020
It was all good. Everyone was very efficient, professional and friendly
Jul 15, 2020
The visit was good,good experience
Jul 11, 2020
Staff was fantastic
Jul 11, 2020
Good
Jul 11, 2020
All in all,good!
Jul 7, 2020
Very nice staff. Easy.
Jul 4, 2020
experience staff very friendly also Dr. Moller
Jun 10, 2020
Best Choice for the VA to allow us to be seen by this Doctor .
Jun 10, 2020
they did extremely well followed Covid guidelines but yet allowed me to feel very comfortable while waiting to be checked in .
Jun 10, 2020
the MA Debbie was Amazing ! so kind and very helpful .
Jun 10, 2020
Dr. Moeller was great, very easy to chat with , very smart and he helped me to understand my health issue.
Jun 10, 2020
great staff great Doctor
Jun 10, 2020
the office was very clean and good parking .
Jun 7, 2020
Everyone was very nice
Jun 7, 2020
All was good
Jun 7, 2020
The Dr. took as much time with us as my wife & I needed to ask questions. He gave us good advise & we have an action plan. We were very happy with our visit.
Jun 7, 2020
The nurse was very helpful & kind
Jun 7, 2020
When we arrived we arrived we were the only patients & everything moved very quickly
Jun 7, 2020
We felt like everyone was being very careful due to the virus. Everyone was very welcoming & kind
Jun 6, 2020
she was amazing and sweet
Jun 6, 2020
everyone was very nice. upon arrival I was greetedright away. Dr. Mollar was kind and listened. the nurse was so sweet
Jun 5, 2020
excellent
Jun 5, 2020
All staff professional, courteous and helpful
May 24, 2020
Dr. Moller inspires confidence.
May 24, 2020
Excellent assistant.
May 24, 2020
Excellent professional staff. Cordial, polite, and efficient.
May 16, 2020
Very professional office and staff! Would recommend this office, staff, and doctor!
May 16, 2020
Dr. Mollner has a great sense of humor, gave me a through exam, checked my chart and renewed my prescription!
May 16, 2020
The young lady that checked me in was very professional and did so with ease!
May 16, 2020
efficiency intact
May 14, 2020
Staff are very professional, attentive, and personable.
May 14, 2020
All are professional, courteous, and personable. Staff should get extra money for performing their job under current condition or get a bonus.
May 14, 2020
All are professional, attentive, and personable.
May 14, 2020
excellent staff
May 14, 2020
excellent
May 10, 2020
Seen quickly. Dr and PA were cordial and competent.
May 3, 2020
scheduling appt and contacting was a challenge because Dr Moller was working in another practice and his phone number online was outdated. Additionally, when I contacted FCPP to schedule, they informed me that Dr Moller was not scheduling thru FCPP and that I had to call his office directly. Honestly, I am still not sure what his correct phone number is.
Apr 22, 2020
completely above my expectations. honestly, I have fired more doctors in the last 13 years than years I've been alive x 2. that's not even counting the "come to Jesus" conversations I've had with medical providers. I could not have had a better experience.
Apr 22, 2020
see earlier comments
Apr 22, 2020
I've had 26 years of dealing with gastrointestinal specialists and this is the first one, other than my surgeon at USC, that I could easily work with. I was impressed and he also passed every test I had.
Apr 22, 2020
I am notorious for firing doctors because they can't seem to understand that I am a partner in any medical venue. The nurse was great and aced all my tests.
Apr 22, 2020
Even though the instructions were a little meh , once I got in I felt safe. Everything they did made me feel safe as an immune system compromised patient. would I have preferred telemedicine- yes and so would the rest of my doctors but given the circumstances I had a great appointment.
Apr 22, 2020
Like clock work
Apr 22, 2020
everything was fine
Apr 9, 2020
All good experience
Apr 9, 2020
Everything went very well.
Apr 9, 2020
everything went great.
Apr 9, 2020
my first appointment see Dr. Moller . everything went on time and everything went very well with Dr. Moller and his assistant.
Feb 24, 2020
Easy to do and staff was helpful and pleasant
Feb 22, 2020
Very good experience....Virtually no wait in the waiting or exam rooms! Debbie, the nurse & Dr. Moller were great!
Feb 22, 2020
All positive!
Feb 22, 2020
All positive!
Feb 22, 2020
Excellent!
Feb 22, 2020
Excellent!
Feb 22, 2020
Again, all positive!
Feb 19, 2020
*Dr. Moller was very good during the procedure & exam.
Feb 19, 2020
My first contact could've definitely been better. The person I spoke with was short with me and she was impatient. She got annoyed when I questioned her, put me on hold and restated the appointment date and time. I told her what Dr Moller told me when he visited me in the hospital. She said, "So he saw you in the hospital?" If she had been patient, I would've told her that in the beginning. She said Dr. would be in at 2:00 at which time she would talk to him about my appointment and she'd call me back that same day. I never received a call back
Feb 19, 2020
Debbie was wonderful! She paid close attention to everything I said. There should be more like her. Thank you, Debbie
Feb 17, 2020
my problem was solved by a change in medication so I really did not need the appointment but my Dr suggested I keep it
Feb 16, 2020
This was my first visit to Dr. Moller's new office. I saw him at previous office in 2017.I was very ill and Dr. Moller knew exactly what happened to me. I am confident he will be there for me
Feb 16, 2020
I usually come early for appt.'s so registration went quickly.
Feb 12, 2020
Dr Moller gave me a good explanation of my situation and the treatment options available.
Feb 12, 2020
I arrived 20 minutes early and left at about the time my appointment was scheduled
Jan 22, 2020
*Dr. Moller was very kind.
Jan 22, 2020
The staff was very good.
Dec 11, 2019
waited 6 weeks for appt