Valerie Reilly, PA-C

Family Medicine

Photo of Valerie Riley

 

Dr. Valerie Reilly - PACPhysician AssistantDr. Valerie Reilly - PAC

Location

1154 Grand Ave.,
Arroyo Grande, CA 93420
Phone: (805) 250-3380

Patient Satisfaction Survey

Overall Satisfaction
4.9 out of 5
326 Ratings
235 Comments

EDUCATION

  • Undergraduate: University of California, Santa Barbara
  • Master of Health Professions: Northeastern University, Boston, MA

ABOUT THIS PROVIDER:

FCPP has invested more in the healthcare of our communities by welcoming Valerie Reilly, PA-C to its expanding network. Valerie is a Certified Physician Assistant. She joins FCPP with over 18 years of experience practicing family medicine. FCPP continues to expand healthcare access on the Central Coast.

Valerie provides healthcare for adults of any age including annual physicals, well women exams and minor procedures. She treats patients with acute and chronic illnesses with a focus on preventative care and healthy lifestyles.

Valerie is currently accepting new patients and most major insurances.

SERVICES:

  • Same Day Acute Care Appointments
  • Senior Wellness Exams
  • Coordinates with Specialists for Comprehensive Care
  • Minor Procedures

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.9
Care provider concern for questions/worries
4.9
Friendliness/courtesy of Care provider
4.9
Care provider spoke using clear language
4.9
Care provider explanations of prob/condition
4.9
Care provider efforts to include in decisions
4.9
Patients' confidence in Care provider
4.9
Likelihood of recommending Care provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Mar 25, 2020
Exceptional staffProfessional, personable, detailed.This office was fantastic towards treatment of my late father. Valerie Reilly, Chris, Leslie, Amanda are part of an exceptional medical staff- medically knowledgeable and courteous.
Mar 25, 2020
Again 'all good.'
Mar 25, 2020
Highly recommended. Entire office is on same wavelength.
Mar 25, 2020
Simply, very good experience.
Mar 25, 2020
I love Valerie and the staff and the office.
Mar 25, 2020
We (my husband and I) had a joint appointment over the phone with her. We had no waiting time at all. She called us at the appointed time.
Mar 25, 2020
Very friendly and patient even though there is so much chaos at this time. We emailed our "new patient" forms in but the gals called us ahead of the appointment time to go over them and confirm all the rx's.
Mar 25, 2020
She spend a lot of time (in my opinion) listening to our concerns and going over treatment possibilities.
Mar 25, 2020
I was extremely happy with the overall process. I'm sure phone consultations are not the norm in your practices right now, and this one went very smoothly.
Mar 23, 2020
Valerie Riley is very competent and caring.
Mar 23, 2020
The practice is great. It is the service you have to call to schedule appointments etc. I have to give personal info to a stranger. That is the part that is bad. They also say they will call me back, but hours later, I have to call again.
Mar 23, 2020
The office was great. The answering service wait time was bad.
Mar 20, 2020
The whole office is great, warm greetings when we get there.
Mar 20, 2020
I trust Valerie over any Doctor that has treated me in the ER.
Mar 20, 2020
Felt very safe.
Mar 20, 2020
Amanda was essential to get a hold of the office via email. She helped me earlier with a insurance issue with forms for my son.
Mar 20, 2020
Appointments made at office are great, thru the call center not good at all.
Mar 19, 2020
Fast check in/out. Very friendly staff.
Mar 19, 2020
*Valerie is very thorough makes sure I understand the proposed treatment, and takes the time to explain/answer any questions I have.
Mar 19, 2020
we are very happy with Valerie and her office staff. Leslie at the front desk is super.
Mar 19, 2020
everyone in this office is friendly and they listen to our concerns.
Mar 19, 2020
I have recommended several others to this care provider. they come back and say how happy they are with Valerie.
Mar 19, 2020
everyone and everything is very clean. i have no worries
Mar 19, 2020
we had very little wait time.
Mar 16, 2020
I always have good experiences.
Mar 16, 2020
You have my number.
Mar 16, 2020
Can't ask for a better care provider. Courteous, friendly & professional!
Mar 11, 2020
Relaxed and good
Mar 11, 2020
PROFESSIONAL and GOOD
Mar 11, 2020
GOOD
Mar 11, 2020
GOOD
Mar 11, 2020
GOOD!
Mar 10, 2020
Always friendly , and helpful
Mar 7, 2020
always good care
Mar 5, 2020
excellent staff!
Mar 5, 2020
Valerie is wonderful! thank you
Mar 5, 2020
Have recommended this office to family and friends. Valerie attended to all my issues.
Mar 5, 2020
seen before appt time. no wait at all
Mar 3, 2020
Valerie answered all my questions.
Mar 3, 2020
very pleased with everything and everyone
Mar 1, 2020
Unfortunately your office hours are the same as mine. Maybe open later and stay later one day per week of every other week?
Feb 28, 2020
I find that Valerie is very good at reviewing results of any tests that were ordered and willing to hear what problems I may have and what we should do to address the issues I bring up.
Feb 24, 2020
Valarie is the best.
Feb 23, 2020
I love the staff!! They are always friendly and helpful
Feb 23, 2020
I love Valerie Reilly!!! I drive almost an hour to see her at this office
Feb 19, 2020
Best experience since *Karna Gocke.
Feb 19, 2020
good experience
Feb 14, 2020
Te staff and Valerie take pride in doing their duties, this was very obvious. Being a guy, I don't like seeing the Doc but this was a pleasant experience. Valerie was very thorough with her interview and I learned a few things about being a senior citizen and protocol.
Feb 14, 2020
I would recommend this facility to any friends and neighbors, little wait time, very thorough process.
Jan 29, 2020
I am more than pleased with this facility and Valerie. Total time there was like 44 minutes and Valerie was very thorough.
Jan 29, 2020
My sister and mother I. law have gone here for years. She is 101. I cannot say enough about Valerie's care and compassion.
Jan 29, 2020
Visit was very good with Valerie she is a asset to Family Medical.
Jan 29, 2020
I have recommended Valerie to my daughter and son in law. They now go here. if my husband didnt have a hmo hed be there.
Jan 29, 2020
I know it's crazy to rate everything good, but I cannot think of a negative.
Jan 29, 2020
I have always had a great experience with Dr Reilly, she's easy to talk to and answers your questions. She makes you feel at ease, you don't feel like you're being pushed out the door.
Jan 29, 2020
Valerie is wonderful! She is knowledgeable, kind and a great listener.
Jan 28, 2020
The staff is always so personable and helpful. I always feel very welcome and taken care of.
Jan 21, 2020
I have and will continue to recommend Valerie.
Jan 20, 2020
I need to set up a web portal.
Jan 15, 2020
great office. friendly caring staff. Valerie Reilly is amazing. thorough and understanding. I am so thankful I've found her as my pcp
Jan 15, 2020
top notch.
Jan 5, 2020
It may have been the time of day but she never took her eyes off the computer screen-almost no personal connection or apparent concern about my health.
Jan 5, 2020
When my time with Valerie was posted on the patient Portal, there were things on it that she never said- Like reccomending vit d, calcium. That I needed to have an exercise program and lose weight. NO reccomendations were made, or even discussed on any of these subjects. I did tell her my eating habits, and exercise routine- I volunterred. I may need to change doctors
Jan 3, 2020
valerie is an amazing asset. she takes her time and listens to her patients. she is concerned about each person. that's the type of Dr I like to see.
Jan 3, 2020
valerie is amazing provider to see. she cares and listens. takes her time and answers all your concerns. she is the only provider that I would want to see. shes an accent to her field
Dec 28, 2019
the individual assigned to the front desk was not friendly or approachable. However, the individual who took me to the exam room was extremely kind and made what could such a nervous experience a very pleasant one. The doctor herself was phenomenal! After having terrible experiences in the past with doctors, it was nice to have someone listen to my concerns and thoughts without judgement.
Dec 27, 2019
excellent same day appointment for acutely bronchitis
Dec 27, 2019
out in 20 minutes
Dec 25, 2019
Valerie did all she could until the test results came back. She even watched for the test results on her day off so I wouldn't have to wait the weekend for help. She called me to tell me the results, she called in my prescription, and the pharmacy texted me that is was ready to pick up. It all happened very smoothly.
Dec 25, 2019
The registration staff knew I was in pain and brought me back right away to get the testing needed to find the solution.
Dec 20, 2019
The office staff was very helpful, professional, kind, and caring. They answered all my questions.
Dec 20, 2019
excelente
Dec 20, 2019
good
Dec 20, 2019
good
Dec 20, 2019
good
Dec 20, 2019
good
Dec 20, 2019
good
Dec 14, 2019
great experience
Dec 14, 2019
overall great staff
Dec 11, 2019
Enjoy coming to this office. Valerie is very good and thorough and staff is helpful
Dec 11, 2019
so thankful for Valerie Reilly!!!
Dec 11, 2019
I thank God for the care I always receive from Valerie Reilly. She is always so caring and thoughtful. She truly listens and communicates with me the medical plan of actions. She explains everything so thoroughly so that I can understand. Thank you for having such an awesome professional to take care of all my medical needs.
Dec 11, 2019
the front desk personnel are always so friendly and helpful!
Dec 11, 2019
the nurse assistant was very personable and professional.
Dec 11, 2019
I always boast about Valerie Reilly and my complete trust being in her care.
Dec 11, 2019
Everyone is always personable and professional. Thank you!
Dec 11, 2019
Valerie is now so much in demand that it was a little hard to find a time but she is worth the wait!
Dec 11, 2019
Valerie is a fantastic provider. I have recommended her to many others. My whole family now sees her.
Dec 11, 2019
always excellent
Dec 6, 2019
Dr.was very helpful,knowledgeable,nice and a good listener Thank you.
Dec 3, 2019
GREAT.
Nov 25, 2019
Valerie Reilly is great!
Nov 20, 2019
It was all good. All so nice.
Nov 20, 2019
I have complete confidence in my PA
Nov 20, 2019
Excellent
Nov 18, 2019
I was there for my flu shot. She was excellent.
Nov 18, 2019
Very nice & helpful staff.
Nov 17, 2019
The staff is friendly and efficient. Valerie is exceptional. She listens and provides the correct treatment.
Nov 17, 2019
I receive prompt answers and treatment for my concerns.
Nov 17, 2019
This is the best run office I have ever seen!
Nov 17, 2019
Valerie is the absolute best!
Nov 17, 2019
its a pleasure to come to this office. Valerie Reilly and the office staff are the best.
Nov 17, 2019
i always recommend Valerie to friends. i have all the confidence in Valerie in the world. she actually listens to my concerns and does not drop the ball. she actually saved my husbands life.
Nov 17, 2019
i was seen immediately. there were no delays.
Nov 17, 2019
the assistant was very friendly and courteous
Nov 17, 2019
i always recommend this practice. its the best practice in this area
Nov 17, 2019
i have no issues with this provider or the staff.
Nov 16, 2019
Experience on every visit is very good. The entire staff is very friendly and helpful.
Nov 15, 2019
practice is great. all of the staff was very helpful courteous and I am very thankful to have this group for my medical needs.
Nov 13, 2019
All good.
Nov 13, 2019
Always good
Nov 13, 2019
telephoned, got in same day , ill
Nov 13, 2019
Ms. Reilly is the best
Nov 11, 2019
Dr. Val is amazing
Nov 11, 2019
I can only recommend Dr. Val
Nov 11, 2019
Followed Valerie Reilly from Pismo Family Practice to FCPP. I have been seeing her for 10+ years. Professional, thorough and friendly.
Nov 9, 2019
always very good experience
Nov 9, 2019
I love it there everyone is wonderful
Nov 7, 2019
the front desk staff was friendly and helpful. I thank them all for a great job checking me in and out of the keep up the great work.
Nov 7, 2019
I would rather be able to call the office directly, instead of having to go thru an operator first.
Nov 7, 2019
Recommending my PA to my husband, as I have full confidence in her ability to take care of us.
Nov 7, 2019
She was great and very personable.
Nov 7, 2019
Also recommending her to my daughter and her family who also lives here. Valerie even called my home re: an issue she found on my paperwork received from my previous doctor's office and was very helpful in explaining everything.
Nov 6, 2019
Very thorough and professional.
Nov 6, 2019
always very professional and friendly
Nov 6, 2019
we love Valerie and her attention to detail and she always explains in laymen terms what the issue is and options available
Nov 6, 2019
was seen on or before my appt
Nov 6, 2019
always very professional and friendly
Nov 6, 2019
I have already brought my whole faintly into this practice
Nov 5, 2019
best dr ever
Nov 3, 2019
All good
Oct 25, 2019
i really love this team of humans at this location!
Oct 23, 2019
from start to finish on the visit everyone in the office were friendly and attentive
Oct 22, 2019
Leslie always cheerful greets with a smile
Oct 22, 2019
Valerie is the ONLY reason I go to you.she is amazing
Oct 22, 2019
I reccomend Valerie all the time she cares for my daughter and several of my friends
Oct 20, 2019
We have recommended PA Reilly many times.
Oct 18, 2019
I've been treated by more MD's in my life than I can count. Valerie Reilly is at the top of that list, in every way, except as it relates to negative attributes, where she's at the bottom! Best physician I've ever had.
Oct 16, 2019
very nice people easy to work with
Oct 10, 2019
*Valerie Reilly is amazing always makes me feel comfortable and takes the time to answer all my questions.
Oct 10, 2019
Great nurse. Never felt flu shot.
Oct 10, 2019
5. *Valerie just love her. 7. I have my mother-in-law and two sister in laws and two friends coming to *Valerie!
Oct 10, 2019
... so very nice.
Oct 10, 2019
*Carmen is a keeper very nice to talk to.
Oct 7, 2019
The office visit was very good. Valarie is very good. and office staff extremely friendly and helpful.
Oct 6, 2019
I absolutely love the place thank you
Oct 6, 2019
I have never had any bad experience at all in this office it is been outstanding the staff is great thank you
Oct 6, 2019
they were absolutely outstanding thank you
Oct 6, 2019
they were willing to help each other add a drop of a hat that's what I love thank you
Oct 6, 2019
I would not go to any other place thank you
Sep 18, 2019
I love *Leslie at the front desk. I would prefer talking w/her instead of having my calls screened by an answering service.
Sep 18, 2019
I have always found *Valerie to be caring and in tune to issues w/me and my family. We appreciate her!
Sep 18, 2019
Great!
Sep 15, 2019
Greeted as soon as I walked in.
Sep 15, 2019
Seen promptly. Exam done quickly questions answered. All referrals requested given.
Sep 15, 2019
Couldn't ask for a better health care provider. I have been with Valerie around 18 years and she has always looked out for my best interest with treatments, recommendations, proactive referrals, etc.
Sep 13, 2019
Professional, courteous, personable. Care given to my recently passed near 97 year old father was extraordinary.I continue my health care with Nipomo office.Valerie Reilly, reception, medical staff are outstanding.
Sep 13, 2019
Again, all is very good.
Sep 11, 2019
everyone was friendly and prompt
Sep 10, 2019
It was a very good experience!
Sep 10, 2019
Valerie Reilly, PA-C is one of the best at all of the things above. She has a great bedside manner! like her very much!
Sep 10, 2019
There were no delays!
Sep 10, 2019
All were great!
Sep 6, 2019
I love going to the Doctor here
Aug 28, 2019
Valerie is exceptionally caring, clear, and available!!I am so thankful to have her as my doctor!!
Aug 24, 2019
Very friendly and helpful staff...!
Aug 24, 2019
Very pleased with Valerie and her concern about my visit and care!
Aug 24, 2019
I appreciated not having to wait very long at all before being seen!
Aug 24, 2019
Yes, I would certainly recommend this practice to others!
Aug 23, 2019
I followed Valerie from Pismo Family Practice to Nipomo Family Practice because I have so much in her. I also refer my clients and friends to her.
Aug 13, 2019
both the lady upfront and especially Dr. Valerie Riley were amazing. Dr. Riley is very thorough and asks lots of questions and gives very complete answers. She is also very good with sensitive issues that I might have trouble discussing with a different doctor for bedside manner is fantastic and she is very charming. I feel confident that I'm getting the information that I need to safeguard my health at this stage of my life and she orders any tests that I need without any kind of pushback She truly is one of the best doctors I've ever seen for any of my issues as I head into midlife
Aug 13, 2019
OK so I made these comments in the previous section but I'll say them again and said that they get to the right person Valerie Is probably the best doctor I've been to in a long time because she answers my questions very patiently and gives me very complete answers she doesn't mind ordering tests and I feel that she has my best interest in mind like I said at the age of 55 now that's important to me and I feel that I am getting outstanding care when I see this doctor
Aug 13, 2019
As I said before the doctor is very thorough and answers questions with a great deal of patience and expertise. The front staff is courteous and treats me well to this is not been the case at every doctors office that I have had but I'm glad to say that this one is outstanding
Aug 12, 2019
Explains answers to my questions in words I can understand.
Aug 12, 2019
Very nice & polite staff.
Aug 12, 2019
Good listener.
Aug 8, 2019
Very friendly
Aug 8, 2019
Everything went smoothly.
Aug 8, 2019
Very friendly
Aug 7, 2019
My husband and I have been a patient of Valerie O'Reillys for over 20 years. We know that she will always provide excellent service with a kind demeanor! We are thankful that our medical needs are in her hands!
Aug 7, 2019
Tell everyone we know how happy we are to have Valerie!!!
Aug 7, 2019
I was given papers to update all my information and I had to finish it at the end up front because of the awesome timely visit. I appreciated it very much!
Aug 7, 2019
Jessica was very kind and professional.
Aug 4, 2019
All efficient
Aug 3, 2019
Front office staff are courteous and helpful.
Aug 3, 2019
Valerie listens attentively, asks pertinent questions, pays careful attention to the patient's history and symptoms, and thoroughly explains her recommended plan of care. She goes to great lengths to help the patient feel comfortable, and never appears rushed or distracted. She is knowledgeable and committed. I highly recommend Valerie for her expertise, dedication to quality care, and engaging manner of interacting with her patients.
Aug 3, 2019
Jessica is always friendly. She is concerned and competent.
Aug 3, 2019
Valerie has been my primary care provider for 15 years, during which time I have repeatedly recommended her to any and every one looking for outstanding medical care.
Aug 3, 2019
The staff is amazing
Aug 1, 2019
I was so happy with everyone from the phone call to seeing Dr. Valerie. I think all of the staff is excellent and friendly. not just a number here but a real person who has something wrong, hurting or needs talking to a person who really cares.
Aug 1, 2019
love the staff and everyone connected to this office
Jul 29, 2019
Leslie is always cheerful and very helpful.
Jul 29, 2019
Valerie is very professional in her approach. She is up to date on the latest studies and very trustworthy.
Jul 29, 2019
Jessica is terrific! She is professional and friendly with a very caring attitude.
Jul 28, 2019
efficient, organized, professional but friendly with a personal touch
Jul 28, 2019
caring staff
Jul 28, 2019
office runs on time
Jul 28, 2019
personable, caring, concerned
Jul 28, 2019
collectively they are an awesome team
Jul 26, 2019
Leslie is always friendly and hellpful
Jul 26, 2019
have already and will continue to recommend FCPP in Nipomo to others
Jul 25, 2019
Every experience with the Staff has been amazing and extremely accommodating!! Thank you guys!!
Jul 22, 2019
I really like Valerie. She is a knowledgeable and caring provider. thanks!
Jul 22, 2019
Excellent provider. I have already recommended to family and friends.
Jul 22, 2019
no delays. great check in and communication.
Jul 21, 2019
Very friendly and professional.
Jul 21, 2019
Very comfortable with Valerie! Easy to communicate with, and talks in English so patients can understand.
Jul 21, 2019
All day every day!
Jul 19, 2019
Valerie is one of the best doctors I've every been to. she is compassionate, knowable, and lessons to all concerns.
Jul 17, 2019
love her been with her for many years! followed her to Nipomo
Jul 17, 2019
friendly, caring and easy to talk to
Jul 17, 2019
I like the every one there
Jul 16, 2019
always professional and friendly
Jul 16, 2019
Dr. Riley is always very professional and friendly she makes you feel like you are her only patient.
Jul 13, 2019
It was a very comfortable and informative experience
Jul 10, 2019
Had a great appointment! Front desk personnel are very kind & helpful.
Jul 10, 2019
*Dr. Valerie is awesome! She always answers all my questions & makes you feel valued & cared about during your visit.
Jul 10, 2019
Seamless process.
Jul 10, 2019
Valerie is wonderful. I felt like she really listened.
Jul 9, 2019
awesome staff
Jul 9, 2019
fast
Jun 30, 2019
Chris ( assist) very congenial. Knew what he was doing.
Jun 29, 2019
have been seen by Valerie for many years and would not want to see anyone else. She is wonderful and caring.
Jun 23, 2019
They are so helpful!
Jun 19, 2019
Valerie is great. I have recommended three co workers to her in the last three months. I recommend her to anyone looking for an excellent provider.
Jun 19, 2019
terrific and professional
Jun 16, 2019
Entire staff here were so nice and accommodating!
Jun 16, 2019
I love my doctors office and their staff. Valerie takes her time with me and so excited to here Jessica is coming back. Love her!!! She make the NIPOMO office.
Jun 13, 2019
vlerir Reilly is excellent. she is insightful, skilled, and quite knowledgeable.
Jun 5, 2019
GREAT STAFF!!
May 31, 2019
I love everything about the office help!! and Vallerie is amazing!!! please keep them all
May 31, 2019
have recommended my friends
May 31, 2019
customer service is out of this world
May 31, 2019
there are great
May 31, 2019
great